Ernest Mac
Ernest's latest writings
The Business Telephone Headset – Which Solution Is Best For You?
There are two necessary evils for those who make a living over the telephone constantly picking up the handset and the tortuous twisting of that curly cord. For light users, using the handset is not such a big deal, but for service agents, salespeople, and the like, two free hands are always better than one. If you are of this ilk, then you typically scan a computer screen, access... (posted by Ernest 1 year 361 days ago.)
There are two necessary evils for those who make a living over the telephone constantly picking up the handset and the tortuous twisting of that curly cord. For light users, using the handset is not such a big deal, but for service agents, salespeople, and the like, two free hands are always better than one. If you are of this ilk, then you typically scan a computer screen, access... (posted by Ernest 1 year 361 days ago.)
Current Implementations of IP Telephony for Home and Business
Internet Protocol telephony or IP telephony has been in use for quite some time now. Bypassing the proprietary network by making use of the public internet promised free long distance calling for consumers. This provided great motivation for the growth of a new technology. Today, consumer VoIP telephone services can be divided into three modalities of use, VoIP trunks, IP desk phones, and IP... (posted by Ernest 2 years 10 days ago.)
Internet Protocol telephony or IP telephony has been in use for quite some time now. Bypassing the proprietary network by making use of the public internet promised free long distance calling for consumers. This provided great motivation for the growth of a new technology. Today, consumer VoIP telephone services can be divided into three modalities of use, VoIP trunks, IP desk phones, and IP... (posted by Ernest 2 years 10 days ago.)
Remote Telecommuting via IP Telephony
You've probably seen tons of spam email or banner ads promising riches while working in your pajamas at home. Hopefully, only a tiny minority believes in these get-rich-quick schemes, but someone must be making money here. Working from home has become a valuable endeavor for both the employee and employer. Many businesses have instituted flexible work hours and have determined that some employee's... (posted by Ernest 2 years 27 days ago.)
You've probably seen tons of spam email or banner ads promising riches while working in your pajamas at home. Hopefully, only a tiny minority believes in these get-rich-quick schemes, but someone must be making money here. Working from home has become a valuable endeavor for both the employee and employer. Many businesses have instituted flexible work hours and have determined that some employee's... (posted by Ernest 2 years 27 days ago.)
Conference Room Speakerphones - Triangular Spaceships or Useful Expense?
I'm sure you've all seen them. You know. It's that triangular spaceship on the table in the conference room. During that important meeting it mysteriously turns on. You talk to it, and voices talk back to you. You like to use it. Conversations are clear. Words are clear, and nothing is lost in translation. Okay. I've been reading too much Michael Crichton. Desktop and tabletop... (posted by Ernest 2 years 38 days ago.)
I'm sure you've all seen them. You know. It's that triangular spaceship on the table in the conference room. During that important meeting it mysteriously turns on. You talk to it, and voices talk back to you. You like to use it. Conversations are clear. Words are clear, and nothing is lost in translation. Okay. I've been reading too much Michael Crichton. Desktop and tabletop... (posted by Ernest 2 years 38 days ago.)
Norstar? Avaya? How do I buy a business phone system?
This post is not really meant to help you choose which manufacturer's phone system is the best for you. That choice is usually made with great consideration of costs versus features. After reading this post, you should understand the basic parts of a phone system that result in it's configuration. 3 Simple Parts Lines, Stations, and Voice mail Let's say it again, "Lines, stations, and voice... (posted by Ernest 2 years 125 days ago.)
This post is not really meant to help you choose which manufacturer's phone system is the best for you. That choice is usually made with great consideration of costs versus features. After reading this post, you should understand the basic parts of a phone system that result in it's configuration. 3 Simple Parts Lines, Stations, and Voice mail Let's say it again, "Lines, stations, and voice... (posted by Ernest 2 years 125 days ago.)
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